Privacy Policy
Mechanic 2 U Mackay website is owned by Mechanic 2 U Mackay, which is a data controller of your personal data.
At Mechanic 2 U Mackay, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information We Collect
We may collect personal information from you when you contact us or use our services, including:
Your name, address, phone number, and email address
Vehicle details, such as make, model, year, and registration number
Payment information for services rendered
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide our mobile mechanic services, including repairs, maintenance, and parts supply
To communicate with you about your service or repair request
To process payments and manage your account
To improve our services and customer experience
3. How We Protect Your Information
We take the security of your personal information seriously. We implement industry-standard measures to protect your data from unauthorized access, disclosure, or misuse. Our systems are regularly monitored and updated to ensure the safety of your information.
4. Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:
To service providers or contractors who assist in fulfilling our services (e.g., parts suppliers or payment processors), and only to the extent necessary to provide such services
If required by law or regulation, or to protect our rights and interests
5. Accessing and Correcting Your Information
You have the right to access the personal information we hold about you. If you believe that any of your information is inaccurate, incomplete, or out of date, please contact us, and we will update it as soon as possible.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or de-identify it.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. These technologies help us analyze website traffic, improve our services, and personalize content. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the site.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the date of the revision.
9. Contact Us
If you have any questions or concerns about how we handle your personal information, please contact us:
Email: Admin@mechanic2umackay.com
Phone: 0488 986 457
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.